New Zealand Personal Medicine Enquiries | Region & City Directory
Find information about submitting individual medicine enquiries by New Zealand region and major city. Cureiva is not a New Zealand pharmacy and does not guarantee import permission or delivery.
New Zealand medicine enquiries
For enquiries from anywhere in New Zealand, review the international medicine enquiry guide and how to enquire. Individual state and city directory pages are no longer published. Product availability, prescriptions and import eligibility must be verified for each enquiry.
Medicine enquiry topics
Hair Care · Acne Treatment · Erectile Dysfunction · Respiratory & Inhalers
New Zealand personal importation rules
New Zealand’s Medsafe says prescription medicines sent from overseas require a reasonable excuse, normally an original prescription or letter from a New Zealand authorised prescriber matching the medicine, strength, form and quantity and acknowledging overseas import. Ordinarily no more than three months of a prescription medicine may be imported; oral contraceptives have a six-month exception. Controlled-drug medicines cannot be imported through overseas mail under this personal-import route. Eligibility and Customs release are not guaranteed. Read official Medsafe guidance.
Contact Cureiva
Patient enquiry form · Email · WhatsApp
Please share medicine name, strength, amount and region, but do not send sensitive medical records through unsecured messages.
Common questions
Does a prescription automatically permit import?
No. An authorised New Zealand prescriber’s documentation must satisfy requirements, and Customs may detain a shipment for checks.
Can controlled drugs be received by overseas post?
No, Medsafe’s overseas personal-import route does not permit controlled medicines through the post.